RISD Dining FAQs Fall 2020

Dining: FAQs Fall 2020

Have there been any changes to meal plans or requirements to have a meal plan?

The Campus meal plan (formally foundation meal plan) is now based on three meals per day as opposed to unlimited access to the Met.

What precautions have been taken to ensure a safe dining experience?

The Met – Due to approved occupancy changes the amount of people entering the Met will need to be limited at any one given point and time. To do this we are using QLess which is an app that allows you to enter a virtual queue. It will provide an approximate wait time and will send a notice when you can enter the Met. Many areas on campus will be using this app, and training will be provided during the quarantine period. Line up will happen in Met room B and into the Mezzanine area. When you are in the Met, you will have a variety of options at multiple stations. The big change being that all food will be served or prepackaged (think smoothies & salad). You will exit on the main level. During weekday breakfast and lunch seating will not be available. Outdoor seating has been expanded and all items are in to go containers for easy transport to your dining destination. There will no longer be retail items available in the Met. At dinner you may opt to take a continental breakfast for the next day if you are not an early riser.

Grub Hub on campus will feature three concepts to start the year. All will be picked up in the Portfolio. Portfolio, which will feature breakfast, and grilled items, PIT featuring salads at lunch and vegetarian dinner entrees and Rosie’s that will have burritos at lunch and pasta at dinner. This is a 100% contact-less ordering system. You will be given a notification when you order is ready for pick up. Two other concepts will be rolled out later in the semester.

Our smaller dining cafes will be closed at the start of the fall semester. We will evaluate as the Department of Health protocols are updated.

Co-Op market – For many of your favorite retail items that were previously in the Met and Portfolio, fresh produce, basic grocery items and MYO (make your own) food kits, our new Co-Op market will be available through Grub Hub. Designated pick up areas will be located in the Met, Portfolio and in Charles Landing.

Vending – has been expanded to include additional fresh offerings at the upper Met, 15 West Lobby and 20 Washington Place lobby. Traditional snack and beverage machines will be found in housing areas.

Closures between meal periods – The Met and Portfolio Café will close between meal periods to thoroughly disinfect high touch areas. High touch areas will be cleaned continuously throughout service periods as well.

Social Distancing – Social distance demarcation will be in place to remind customers to maintain social distancing.

Masks are required in all dining establishments.

Note for the public – All dining locations are closed to the public for fall opening.

  • Can I eat with others?

A number of outdoor spaces socially will be available for students to dine. These locations will be on the MyRISD app. Limited socially distanced seating will be available in the Met for dinner service.

  • Can I bring a guest with me?

Your meal plan continues to come with guest meals. You must follow the on campus guest protocols when bringing a guest to the Met.

  • Can I donate a guest meal to a student in need?

Yes, you can donate 1 guest meal per semester to the Swipe it Forward program to combat food insecurity on campus. Simply request to donate at any RISD Dining register- the cashier will swipe your ID card and the guest meal is added to the bank of meals & provided to a RISD student in need!

  • What if I have a food allergy or special diet?

Please make sure to register this information with Health Services and then set up a time to meet with Maureen Young (myoung01@risd.edu) to review your specific diet needs and campus dining options. We encourage you to notify RISD Dining prior to arriving on campus this Fall 2020 using this form.

  • How do I provide feedback if I had a great dining experience?

If I had a great dining experience, let us know! We love to hear from you! Send us your feedback about our dining program. Your comment + the Dining reply are displayed on the screen at The Met! Let us know about your experience via easycode.com/themet.

  • How do I know about any programming RISD Dining has scheduled?

We regularly update our social media check @risddining instagram and facebook. A schedule for each semester will also be updated here.

  • What will the dining hours be?

Hours updates are available on the dining info site here.

The Met Fall Hours

Monday – Friday

Breakfast 6:30am-9:30am

Lunch 11:00am-2:00pm

Dinner 4:00pm-9:00pm

Weekend Service

Brunch 11:00am-3:00pm

Dinner 4:00pm-9:00pm

Grub Hub Concept Hours with Pick-up at Portfolio Café

Everyday

Breakfast 7:00am-10:00am

Lunch 11:00am-2:00pm

Dinner 4:00pm-9:00pm

Dining: FAQs for First Year Students

  • What comes with the Campus Meal Plan?

Three meal swipes per day – You may use all three meals at the Met or you can use two at The Met and use the other as a meal equivalency purchasing through our Grubhub cafés.

250 dining points per semester – points can be used in vending machines in the residence halls, in the Co-Op market and if you use a meal equivalency when purchasing through Grubhub to offset any overages.

Three guest meals per semester.

One complimentary celebration treat – this is for when you want to celebrate or need a little pick me up. Celebration Treat Order Form.

  • What is a dining point?

Dining points function similar to cash, 1 point = 1 dollar

  • What is a meal equivalency?

If you choose to purchase a meal through one of our Grubhub café offerings you are trading one meal swipe for $9.75 worth of credit towards the items you have chosen. If your purchase exceeds $9.75 you can use dining points, risdbucks or a credit card to offset the difference. You can use one meal equivalency per day.

  • How do I check my balance?

Any cashier can tell you your available meal swipes and dining points balance. You can check at: https://get.cbord.com/risd/

  • How do I order my Celebration Treat?

You can order your treat via this Celebration Cake Order Form. Link is also available on the on my.risd.edu Dining page.

  • What precautions have been taken to ensure a safe dining experience?

The Met – Due to approved occupancy changes the amount of people entering the Met will need to be limited at any one given point in time. To do this we are using QLess which is an app that allows you to enter a virtual queue.

Grubhub on campus will be picked up in the Portfolio. This is a 100% contact-less ordering system.

Our new Co-Op market will be available through Grubhub offering favorite retail items, fresh produce, and basic grocery items. Delivery will be to set designated pick up areas.

The Met and Portfolio will close between meal periods to thoroughly disinfect high touch areas. High touch areas will be cleaned continuously throughout service periods as well.

Social distance demarcation will be in place to remind customers to maintain social distancing.

Masks are required in all dining establishments.

All dining locations are closed to the public for fall opening.

  • Can I eat with others?

A number of outdoor spaces socially will be available for students to dine. These locations will be on the MyRISD app. Limited socially distanced seating will be available in the Met for dinner service.

  • Can I bring a guest with me?

Your meal plan continues to come with guest meals. You must follow the on campus guest protocols when bringing a guest to the Met.

  • Can I donate a Guest meal to a student in need?

Yes, you can donate 1 guest meal per semester to the Swipe it Forward program to combat food insecurity on campus. Simply request to donate at any RISD Dining register- you will swipe your ID card and the guest meal is added to the bank of meals & provided to a RISD student in need!

  • Where can I view menus?

Menus are available for view on the MyRISD app Dining Menus page. Select the location and meal to view menu items per day.

  • What If I have a food allergy?

Please make sure to register this information with Health Services and then set up a time to meet with Maureen Young (myoung01@risd.edu) to review your specific diet needs and campus dining options. We encourage you to notify RISD Dining prior to arriving on campus this Fall 2020 using this form.

If you had a great dining experience, let us know!

We love to hear from you! Send us your feedback about our dining program. Your comment + the Dining reply are displayed on the screen at The Met! Let us know about your experience at easycode.com/themet

  • How do I know about any programming RISD dining has scheduled?

We regularly update our social media check @risddining instagram and facebook. A schedule of events is also posted on info.risd.edu.

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